*Zone 4: Bulgaria, Cyprus, Croatia, Finland, Greece, Iceland, Maghreb, Malta, Norway, Romania, Turkey, specific territories Spain (Balearic Islands, Canary Islands, Ceuta and Melilla) and Portugal (Madeira Island, The Azores), other countries from Eastern Europe.
*Zone 5: Australia, Canada, China, South Korea, United States, Hong Kong, India, Israel, Japan, Russia, Singapore, Taiwan, Thailand, Vietnam.
*Zone 6: Africa (excluding Maghreb), Americas (excluding the United States and Canada), Middle East, other Asian countries, Oceania (excluding Australia).
You have 14 days from receipt of your order to make your return. The parts must be returned in their original packaging, with the tag attached, clothing not damaged or stained at the risk of not being reimbursed. We do not accept refunds on accessories, unique pieces, swimwears and delivery costs.
Delivery costs will be deducted from the refund of your order. Return costs are your responsibility.
If you wish to make a return, contact our customer service at firstname.lastname@example.org by providing us with your order number, the list of products you wish to return and the reason for return. We will then email you a return label allowing you to return your items to us. The cost of this label will be deducted from your refund.
In addition, when preparing your returns, be sure to return with your order any product offered during the initial payment, under penalty of being invoiced later.
In the event of withdrawal, we will refund you within 14 days, after receipt and verification of the returned products.